Infinata is a full-service organization offering a high level of personal support for each individual user of every product we offer.
Training and Support
Infinata employs a dedicated client support team in our Boston, New York and London offices to provide BioPharm Suite and Wealth Prospecting clients with expert support and training through conference calls, webinars and user guides. Contact support to solve issues immediately, schedule refresher training, or add/remove features or user accounts.
Every Infinata product is a flexible solution with options to customize your individual user experience. Our goal is to ensure you maximize the value of your relationship with us. Contact support to learn how to set up custom segment searchers, enable real-time alerts, track companies and individuals of interest, and more.
As part of our ongoing effort to provide superior service and continually exceed customer expectations, Infinata provides Solutions Consulting is an ongoing three-phase approach with an assigned project manager to guide you through best practice strategies for utilizing the system, product training, and custom reports. Solutions Consulting ensures your team receives every competitive advantage possible from using our products through onsite consultation, enterprise-level implementations, hands-on training, monthly webinars, experience-based recommendations, user activity reviews and custom interface enhancements.
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Contact us to learn more about our industry-leading personal support.